Return & Refund

Return Policy Overview

If Beard Trimmer for Men, 20 Length Settings, 14-in-1 Cordless Grooming Kit, Waterproof Electric Razor for Men, Hair Trimmer, Nose Hair Trimmer, Cordless Hair Clippers does not meet expectations, you can contact support within 30 days of delivery to start a return review.

Eligibility for Returns

  • Items should be returned with all packaged accessories and included components.
  • Products should be in resellable condition unless the return is for a confirmed defect.
  • Contact support before shipping anything back so the team can confirm the return workflow.

Process

Step 01

Contact Support

Email support@ YI.HAI.com with your order number and reason for return.

Step 02

Approval

YI.HAI reviews the request and shares the next shipping or inspection instructions.

Step 03

Inspection

Returned items are checked against the original order details before a refund or replacement is approved.

Step 04

Refund or Resolution

Approved refunds are sent back to the original payment method, or the support team confirms the replacement path.

Questions about a damaged order or missing accessories? Reach out to YI.HAI support before filing a chargeback so the team can resolve it directly.